Ann reacts to changes to improve standards in the Welsh Ambulance Service

Ambulance services across Wales will transform following the Welsh Government’s response to the McClelland Review of ambulance services.

In her Strategic Review of Welsh Ambulance Services report, health academic Professor Siobhan McClelland made it clear there was no ‘magic bullet’ to resolve issues that have impacted on the ambulance service in recent years.

A new National Delivery Model has been confirmed by the Health Minister as the new model for administering ambulance services. From legal, infrastructural and workforce perspectives, the Welsh Government concluded that this was the best way to drive up response times.

Ann said: “I welcome the announcement the Minister has made today.

“Ambulance staff work tirelessly for communities across Wales and they are amongst the most talented and dedicated public servants in the whole country. I am very pleased that the Minister’s proposals will create the right environment for them to maximise their talents”.

The seven chief executives of the Local Health Boards will be members of that new organisation, and will be required to work collaboratively to commission ambulance services. Local Health Boards will now be unambiguously responsible for securing the provision of ambulance services in Wales. They will commission ambulance services based on local need; ensuring people across all communities in Wales receive a bespoke and professional service.

In addition to these strengthened planning arrangements, Chief Executives of the Health Boards and the ambulance service have been asked to prepare a plan to separate elements of non-emergency patient transport from the emergency response side of ambulance delivery.

This will allow the ambulance service to focus on delivering a high quality, clinically robust service for patients who require urgent and emergency access to care.

The Welsh Government will now consult on changing the name of the Ambulance service.